Privacy Policy

Welcome to Theplasmaverse. We recognize that your privacy is a matter of professional trust. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from theplasmaverse.com (the “Site”).

At Theplasmaverse, we are committed to intellectual honesty and transparency. We do not sell your data to third parties, and we implement rigorous security measures to protect your information as you shop for our T-Shirts, Shorts, Hoodies, Polos, Pants, and Jackets.

1. Information We Collect

To provide a seamless shopping experience and fulfill our delivery commitments, we collect specific categories of information.

A. Device Information

When you visit the Site, we automatically collect certain information about your device, including:

  • Technical Data: Web browser version, IP address, time zone, and cookie data.

  • Interaction Data: The individual web pages or apparel products you view, referring websites or search terms, and information about how you interact with the Site.

B. Order Information

When you make or attempt to make a purchase through the Site, we collect information including:

  • Identifiers: Your name, billing address, and shipping address.

  • Payment Details: Payment information (including credit card numbers, email addresses, and phone numbers), processed securely by our payment providers.

  • Purchase Data: Information related to the Jackets, Hoodies, Polos, or other apparel you purchase to help us improve future collections.

2. How We Use Your Personal Information

We use the information we collect to operate our Store efficiently and professionally, including:

  • Order Fulfillment: Processing payments, arranging shipping via USPS, UPS, or FedEx, and providing order confirmations.

  • Communication: Sending updates regarding handling time (1–2 business days) and estimated delivery timelines (2–6 business days transit).

  • Risk Management: Screening orders for potential fraud or security risks.

  • Optimization: Improving our products, services, and marketing based on customer preferences and behavior.

3. Sharing Your Personal Information

We share your personal information only when necessary to operate our Store:

  • Logistics Partners: Shipping details are shared with USPS, UPS, and FedEx to ensure timely delivery.

  • Payment Processors: Secure, encrypted payment gateways are used to process transactions. Theplasmaverse does not store full credit card numbers on its servers.

  • Legal Compliance: We may disclose information if required to comply with laws, regulations, subpoenas, or lawful requests, or to protect our legal rights.

4. Data Security and Encryption

Protecting your data is a top priority. We use industry-standard safeguards, including:

  • SSL Encryption: All sensitive data is transmitted using Secure Socket Layer (SSL) technology.

  • PCI Compliance: Our payment systems meet Payment Card Industry Data Security Standards (PCI DSS).

  • Restricted Access: Personal data is accessible only to authorized personnel who are required to maintain confidentiality.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data, subject to legal obligations

  • Opt out of marketing communications at any time via the “Unsubscribe” link in our emails

6. Data Retention

We retain Order Information for a reasonable period to support our return policy, fulfill legal and accounting obligations, and maintain accurate business records, unless you request deletion where legally permitted.

7. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us so we can promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page.

9. Contact Our Privacy Team

If you have questions about this Privacy Policy or our data practices, please contact us:

Store Name: Theplasmaverse
Address: 6801 S 133rd St Apt F246, Seattle, WA 98178-5141, United States
Support Email: support@theplasmaverse.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)
Response Time: Within 24 business hours