Payment Policy

At Theplasmaverse, we understand that security and simplicity are the most important factors when completing an online transaction. Our payment infrastructure is designed to provide a professional, seamless checkout experience so you can focus on selecting the best T-Shirts, Shorts, Hoodies, Polos, Pants, and Jackets for your wardrobe.

We use industry-leading encryption and security protocols to ensure your financial data remains confidential and protected at every stage of the purchase.

1. Supported Payment Methods

To accommodate a wide range of customer preferences, theplasmaverse.com supports multiple secure payment options, including major credit cards and modern digital wallets.

Credit & Debit Cards

We accept the following card providers:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • JCB

  • Diners Club

Digital Wallets & Express Checkout

For a faster checkout experience, we support:

  • Apple Pay

  • Google Pay

  • Meta Pay

2. Recommended Payment Method: PayPal

While all listed payment methods are accepted, Theplasmaverse strongly recommends using PayPal for added convenience and security.

Why We Recommend PayPal:

  • Enhanced Security: PayPal allows you to complete payments without sharing full financial details with our Store.

  • Buyer Protection: PayPal offers additional purchase protection for eligible transactions.

  • Speed: PayPal One Touch™ enables fast, hassle-free checkout.

  • Flexibility: Pay using your PayPal balance, linked bank account, or preferred credit card.

3. Secure Transaction Standards

Your security is our highest priority. Our Store follows strict, professional-grade security measures:

  • SSL Encryption: 256-bit Secure Socket Layer (SSL) encryption protects all data transmitted during checkout.

  • PCI DSS Compliance: We comply fully with Payment Card Industry Data Security Standards.

  • No Stored Financial Data: Theplasmaverse does not store full credit card numbers or CVV codes. All sensitive information is processed securely by trusted payment providers.

4. Billing and Charges

When placing an order on theplasmaverse.com, the following billing process applies:

  • Authorization: A real-time authorization is performed once you submit your order.

  • Immediate Capture: Payment is charged at the time of purchase to initiate our 1–2 business day handling time.

  • Total Cost: The checkout total includes product price, applicable sales tax, and our $6.99 flat-rate shipping fee. No hidden fees apply.

5. Currency and Pricing

  • All transactions are processed in U.S. Dollars (USD).

  • Banks issuing cards outside the U.S. may apply a currency conversion fee.

  • All prices displayed on our Store are final and transparent.

6. Refunds and Reversals

In the event of a return or order cancellation:

  • Refund Processing Time: Refunds are issued within 7 business days of receiving and inspecting returned items.

  • Original Payment Method: Refunds are returned to the original payment method used at checkout.

  • PayPal Refunds: PayPal refunds are typically reflected shortly after processing.

7. Troubleshooting Payment Issues

If your payment is declined, please confirm:

  • Billing address matches your bank records

  • CVV and expiration date are correct

  • Sufficient funds or credit are available

If issues persist, we recommend using PayPal, which often resolves localized card processing restrictions.

8. Billing Support Contact

For any billing-related questions or payment concerns, please contact our support team:

Store: Theplasmaverse
Address: 6801 S 133rd St Apt F246, Seattle, WA 98178-5141, United States
Support Email: support@theplasmaverse.com

Support Hours:
Mon – Sat / 8:00 AM – 7:00 PM (EST)

Response Time: Within 24 business hours